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If your hospital is a large urban facility, you may have large numbers of staff with individual departments responsible for performance improvement, patient safety, and data collection and abstracting. Unfortunately, many quality managers at smaller facilities are not so lucky.
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Would you like to improve retention and satisfaction of nursing staff and make patients safer at the same time? The two goals are intrinsically linked, according to Diana Berkland, MS, RN, vice president of clinical administrative services and chief nurse executive at Sioux Valley Hospital USD Medical Center in Sioux Falls, SD.
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One of the best ways to gain hospitalwide commitment to performance excellence is through participation in a self-assessment using the criteria of the Malcolm Baldrige Quality award.
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In a battle that is expected to unfold in an increasing number of states, infection control professionals in Pennsylvania are facing a demand for public disclosure of infection rates.
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The Consumers Union, publishers of Consumer Reports, is urging people to write their government representatives and demand open records on hospital infection rates.
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ICPs be advised: Surveyors for the Joint Commission on Accreditation of Healthcare Organizations are asking health care workers whether they understand the new hand hygiene guidelines and are looking for signs of compliance.
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A Medicaid disease management program represents a huge potential to improve the health of the publicly insured while decreasing overall health care costs, Sandeep Wadhwa, MD, asserts.
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In the first 12 months of a comprehensive disease management program for members with 17 chronic conditions and diseases, Blue Cross and Blue Shield of Minnesota saved $36 million in claims, with a return-on-investment of $2.90 for every dollar spent.
